• Train and retrain new and current employees to meet Serv Safe standards.
• Track employee performance and retention to job task.
• Performed interior and exterior examination on location for property issues.
• Completed as needed detailing and deep cleaning of utilities and equipment.
• Updated location appearance to match with local and seasonal promotions.
• Reworking employee processes to increase customer satisfaction.
• Relocating product to improve speed and efficiency of the store's operations.
• Hands on during location peak times to shorten customer wait times.
• Maintained workflow operations of orders over the Web, Phone, and in Person.